Training in Interpersonal Skills: TIPS for Managing People at Work 6e
By developing and practicing the material in Training in Interpersonal Skills, students can learn how to build productive relationships for any situation.
Not in Stock. Ships in: 4-6 weeks
Details
Training in Interpersonal Skills: TIPS for Managing People at Work 6e
By developing and practicing the material in Training in Interpersonal Skills, students can learn how to build productive relationships for any situation. This text also helps students master the skills necessary for personal and organizational effectiveness such as self-management, communication, teaming and problem solving. The sixth edition includes several new pedagogical tools-such as self-assessment quizzes, exercises, cases, etc.-and information on the importance and usage of social networking.
Features:
- Get students engaged in the material: Pedagogical Tools. Role-plays, cases, self-assessments, and exercises have been added to this edition.
- Self-Assessment Questionnaires: By taking these questionnaires students will discover if they have: i. Locus of control ii.Type A personality iii. Passive/assertive/aggressive behavior
- Managers Application Tips boxes have been added to describe the results from each of the self-assessment questions.
- The Behavior Skills Learning Model: Each chapter in Training in Interpersonal Skills is organized around the social learning model, which has been proven to be a successful pedagogical aid.
- Provide the latest information: New Topics. The importance and usage of social networking, impression management, persuasion tactics of social proof, and ingratiation, group process loss, and facilitating stages of team development have been added to this edition.
Contents:
Part I: Self-Awareness
1. Skills: An Introduction
2. Self-Awareness: A Point of Departure
3. Self-Management: Clarifying Values, Setting Goals, and Planning
4. Applying Emotional Intelligence
Part II: Communicating
5. Sending Interpersonal Messages
6. Listening and Reading Nonverbal Messages
7. Providing Feedback
8. Communicating Across Cultures
Part III: Motivating
9. Goal Setting
10. Coaching, Counseling, and Mentoring
11. Empowering People Through Delegation
Part IV: Leading
12. Politicking
13. Applying Leadership Style
14. Managing Change
Part V: teaming
15. Facilitating Teamwork
16. Valuing Diversity
Part VI: Problem Solving
17. Ethical Decision Making
18. Creative Problem Solving
19. Resolving Conflicts
20. Persuading
21. Negotiating
| Book | |
|---|---|
| Author | Robbins / Hunsaker |
| Pages | 380 |
| Year | 2015 |
| ISBN | 9789332549845 |
| Publisher | Pearson |
| Language | English |
| Uncategorized | |
| Edition | 6/e |
| Weight | 470 g |
| Dimensions | 20.3 x 25.4 x 4.7 cm |
| Binding | Paperback |