Total Quality Management,4e
Total Quality Management refers to an integrated approach by management to focus all the functions and levels of an organization on quality and continuous improvement.
Table of Content:
- Quality Concepts
- Leadership and Strategic Quality Management
- Customer Driven Quality
- Management System Standards
- Lean Management
- Statistical Concepts in Quality
- Quality Improvement Tools
- Six Sigma Tools and Techniques
- Benchmarking
- Business Process Reengineering
- Business Excellence Models
Book | |
---|---|
Author | Charantimath |
Pages | 546 |
Year | 2022 |
ISBN | 9789354491207 |
Publisher | Pearson |
Language | English |
Uncategorized | |
Edition | 4/e |
Weight | 820 g |
Dimensions | 20.3 x 25.4 x 0.7 cm |
Binding | Paperback |